Moving Ebiz5
October 30th, 2008 by KenricI have had pretty good experiences using www.1and1.com as a host. The problem with them is their support is pretty bad when compared to other companies. So for ebiz5 I decided to go with www.bluehost.com since they had some decent reviews.
Well after less than one month I am cancelling my hosting services with them and moving my ebiz5 back to www.1and1.com. Ebiz5 was down at critical times for 2 days during its 14 day life so far. Every minute my store is down is costing me a potential sale. I have talked to their support numerous times and they basically said that if I needed 100% uptime that I should go somewhere else.
I understand that I am on shared hosting and that it can go down. I have definitely had downtime using 1and1 in the past years, but 2 days in 14 is just too much. Maybe I just happen to be on a shared server with some idiot who keeps crashing it. But I don’t think I can take that chance with Xmas coming up.
In addition, Bluehost has a pretty crappy SSL cert in my opinion. For $45 my SSL cert doesn’t even come with a real seal. Their seal consists of me adding a jpeg onto my site. Look at these directions! I can do this to my blog and simply add an SSL seal. What good is a seal that doesn’t even check the site that it is on?
Here you go!
Live Learn Invest is now secure because it has a jpeg of an SSL seal. Trust me!
So I’m going with 1and1 again. Ebiz1 has been running on a $5/mo hosting account for over a year and it’s doing fine. I went with Bluehost initially because I didn’t want to have all my eggs in one basket. The problem was that the second basket was more expensive and not as good.
I’m looking for another host for Ebiz3.
Posted in Making Money Online | 3 Comments »
Stumble it!
You’re right about 1and1 hosting. I had a few “down times” which I promptly reported to their IT group. After a few hours, I finally got a response that nothing was wrong and everything looked good.
When my business really takes off, I’ll probably switch to a dedicated server. It will cost more but like you I don’t want down time. 100% guaranteed uptime should mean exactly that!
By Clifford on Oct 30, 2008
Just switch to Pair hosting dude. Its 8 bucks a month, but their service is awesome & you rarely get downtime.
In the hosting industry, you get what you pay for. So hosts like Hostgator which allow “unlimited” domains will crash more often. Pair limits the no. of domains you put on your account, making it less likely to crash
By Peter on Oct 30, 2008
In my opinion 1and1 is a horrible company with a horrible reputation which I found out too late. It should be a warning that when their phone is answered by a recording that tells you if you have gotten a notice from NCO, a collection agency, to press a certain number. If they are a reputable business, why do they have to send so many accounts to a collection agency?
Also Investigative journalist, Kelli Jack, has written 30 articles about this company and has a suit pending against them. Kelli alleges that 1and1 stole her domain name and sold it. Kelli states: “1and1 should be shut down.”
And finally, the Washington DC, Pennsylvania Better Business Bureau has them listed as “Unsatisfactory” Read comments on the BBB why. Read some customer comments on Red Flag.
By Warth Publishing Inc on Nov 2, 2008