My shipment was cleared the day after my last post. I guess they wanted to open up the shipment to make sure that it was what my paperwork said it was. Everything being imported is taxed at a certain rate. The rate depends on what you are importing and what country it comes from. It’s a complicated decision process that my customs company determines. I pay about 9% on my product.
US Customs opened up one box in each palette and they also took one of the products I guess for sampling? So I only got 749 out of my 750 pieces. I don’t know if they are allowed to do that, but it’s really a small cost. Just having customs decide that they wanted to inspect my shipment cost me $400 more in transportation and storage charges. I guess that’s just part of doing business.
One of my stores went down 3 times last Friday and is going down probably 3 times a day now. Each outage ranges from 10 minutes to 30 minutes which sucks. Of course, this is 100% my fault so I don’t harp on it. The irony is that this isn’t even the store that I wanted to move over to the dedicated server last month. That store has only gone down twice in the past weekend.
With a dedicated server costing a minimum of $150 a month, I have to figure if my downtime is costing me more than that. Right now, I don’t think so. A dedicated server would cost me $1800 a year. So the big question is, am I losing out on $1800 worth of profit during the downtime of my stores? $1800 is about 35-50 orders. Right now I don’t think I’m losing money based on the outage times, but if I go down much more often this week then I probably will be.
There are other benefits such as site speed and good neighborhood SEO in a dedicated server. I know that I will eventually have to do this, but once I get past Xmas I can wait until September 2012 to do it.