Ebiz 1 strategy change

February 19th, 2008 by Kenric

Free Shipping On All Orders

After my post last week about upselling vs. free shipping I have decided to change my ebiz1 strategy.  Based on the data during the 1/2 month of free shipping I have decided to offer free shipping on every order.  Along with that I will push upselling on all my products to get the highest possible order total.

This represents a big change in my ebiz strategy as I had intially made the goal of making one sale per day with a profit of $50-$60 per sale.  This would equate to between $1500-$1800/mo in profits minus the $200-$300 a month in expenses.  If the site reached $12,000/yr I would call it a success.  But I really wanted to push it for $15,000-$18,000 a year.

During my first 3 months, the site made $610, $903 and $810.  Total number of sales were 28, 49 and 26.  For those wondering why December had 49 sales and only made $903, it’s because I spent $500 on inventory that wasn’t all sold.  Basically, I am falling short of my 30 sales a month goal and my conversion rate wasn’t even at 1%.  I was getting customers to my site but they were just browsing around.  During the past week, they weren’t even putting stuff into the shopping cart.  When I have 100 visitors and only 5 people added to the cart, there’s a problem.

I had to make my store more appealing to the visitors, so I changed my shipping policy to free shipping and let it be known everywhere on the site and on my Google Ads.  What I am hoping to do is to generate many more sales and that my end of the day profit will have increased.  I am turning my store into a high volume, lower profit per sale store.

It’s been 3 days since I implemented the change and I’ve had 6 orders so I can sort of say that there has been an increase in sales.

Carrying Inventory

I have also decided to carry inventory instead of 100% dropshipping.

One reason is because the dropshipper charges me a $3.00 fee per order.  Since I have 3 months of business data, I know which items are my big sellers.  I can order them without the fear that I will get stuck with 50 of them.  My dropshipper is in the next state and shipping to my home takes one day and cheap.  If I order 50 products, they are shipped to my house for $40 shipping vs. $150 dropshipping fee that I would pay for each order.  I have ordered boxes from Uline which cost me $0.75 per box.  Monetarily wise, I do end up saving money.  Time wise, I know I have to spend time printing out labels and bringing the packages to the UPS store.  But even if I am getting many orders a day, I won’t mind doing this.

The second reason for carrying inventory is for quick order fulfillment.  I like being able to service my customer and ship the same day if required.  If there is a weak link in this product, it is the manufacturer (not the dropshipper).  They are very poor communicators and cannot seem to manage their inventory.  To eliminate this, I will carry inventory as a backup only.  This means that I will always have a few in stock of my popular products.

If I get an order of a popular product, I will try to fulfill the order through the dropshipper (unless I have 50 in stock).  If the product is not in stock, I will ship from my inventory.  Once my inventory gets low, I will add to it.

The Future

I’ve found a second product that I think fits my ebiz store criteria.  However, it’s a winter seasonal product so I have missed the boat for this year.  I’ll have to start working on that site in August 2008.

I don’t want to wait until then to start another ebiz so I’ll have to find something sooner.  In fact I have a short term goal for this year that will hopefully jumpstart it.  I’ll write about that in a few days.



Post a Comment